Plain-English guides for every channel, every integration, every feature. No developer needed for the basic setup. Pick a topic below.
Connect WhatsApp, SMS, Instagram, Email or RCS to MsgHub. Each guide covers credentials, webhooks and a test send.
Step-by-step: register on Meta Cloud API, get a permanent access token, configure webhooks, send your first template. ~30 minutes, no code.
Read guide → Live guidePlug MSG91, Kaleyra, Gupshup, Airtel, Vi or Jio into MsgHub. TRAI-compliant. Zero per-message markup — you pay the aggregator their rate.
Read guide → Live guideStep-by-step: switch to Business account, connect Facebook Page, configure Meta App webhook, invite testers and go live. ~35 minutes.
Read guide → Live guideConnect Workspace, AWS SES, SendGrid, Postmark or Hostinger SMTP. DKIM/SPF/DMARC setup, deliverability tuning, provider walk-throughs.
Read guide →Send rich cards, carousels and verified-sender RCS via Jio, Airtel or Google Business Messages. Falls back to SMS automatically.
In progressEmbed the AI chat widget on any website in 5 minutes — HTML, WordPress, Shopify, Wix, Squarespace. Same knowledge base, new channel.
Read guide → Live guideConnect your Facebook Page Messenger inbox via Meta Graph API. Page Access Tokens, webhook subscription, App Review for going Live.
Read guide →Teach MsgHub's AI your products, FAQs and tone of voice. Hand off to humans when needed.
Upload your products, FAQs and policies. Configure tone and fallback. Test in playground. Deploy across WhatsApp, Instagram and web. ~45 min for a usable bot.
Read guide → OverviewWhat MsgHub's AI does — features, use cases, conversation examples. Not a setup guide; see AI Training above for the how-to.
View overview →When and how the AI escalates to a live human, multi-agent inbox routing, SLA timers and reassignment rules.
In progressMulti-tenant isolation, encryption, audit logs and compliance — read the architecture before you go live.
Row-Level Security between tenants, AES-256-GCM at rest, HMAC-signed webhooks, audit logging, 2FA, Cloudflare WAF. The full stack.
Read guide → LiveFound a security issue? Here's our disclosure programme, scope, safe-harbour terms and Hall of Fame for responsible reporters.
Read policy →Onboarding new tenants, role-based access, sub-account billing, white-label branding and the operator console.
In progressREST APIs, SMPP, webhooks and the WordPress plugin. Pick whichever fits your stack.
5-min install: directory search or ZIP upload. WooCommerce-aware, logged-in user identification, cache plugin compatibility, shortcodes.
Read guide → Live guideAuth, endpoints, send messages, manage contacts, query conversations, templates. Rate limits, idempotency, error codes. cURL + Node + Python + PHP examples.
Read reference → Live guideSMPP 3.4 binding for high-volume OTP/transactional SMS. Connection details, bind types, throughput tuning, DLR, encoding, jSMPP / Python / Node examples.
Read guide → Live guideEvent catalog, HMAC-SHA256 verification in Node/Python/PHP, exponential-backoff retries, replay protection, ngrok local testing, security checklist.
Read guide →Official Node, Python and PHP clients, plus a ready-to-import Postman collection covering every endpoint.
In progressReal-time platform health, incident history, scheduled maintenance windows and the public status page.
View status →Hit WhatsApp or email us. We'll typically respond within a working day — and if you book a screen-share we'll walk through the setup live.