Every missed order confirmation, every delayed OTP, every unread promo is revenue walking out the door. MsgHub puts six messaging channels, an AI chatbot, and SMPP under one roof — so your messages land in milliseconds.
Hi! Where's my order #4521?
Love this product! Is it available in blue?
Re: Invoice #892 — payment confirmed
Hi Sarah! Your order #3847 has shipped. Track it here.
Track OrderYour verification code is 482910. Expires in 5 min.
Your order is out for delivery and will arrive by 4 PM today!
Every message — SMS, WhatsApp, RCS, Email, Instagram, or web chat — lands in the same inbox. Your agents see one queue, not six.
Send campaigns to millions or fire OTPs that land in under 3 seconds. MsgHub connects via both HTTP API and raw SMPP at 1,000 transactions per second — the same protocol telecom operators use internally.
Connect via Meta Cloud API. Send template messages, rich media, interactive buttons, and campaign broadcasts. Handle the 24-hour conversation window automatically — MsgHub queues messages and retries with templates when the window closes.
Hi! The Satin dress I liked is back in stock? I saw the notification!
10:42 AMYes Rachel! It's back and we saved one for you. Here's your 10% returning-customer discount:
10:42 AMRich cards with images, carousels, suggested actions, and read receipts — delivered natively on Android. No app download needed. It's like iMessage, but for your brand, on every Android phone.
A drag-and-drop email builder with open tracking, click tracking, bounce handling, and one-click unsubscribe. Not a separate tool — it's the same dashboard where you manage SMS, WhatsApp, and everything else.
Customers DM your brand on Instagram. Those messages land in MsgHub alongside your SMS and WhatsApp conversations. Route them to your AI chatbot or a human agent — same workflow, same inbox.
Hey! I saw your reel about the summer collection. Do you ship internationally? 🌍
Absolutely! We ship to 40+ countries. Shipping is free on orders over $75. Want me to check availability for a specific item? 📦
Yes! The linen jumpsuit in size M 🙌
Drop a script tag on your site and get a fully customizable chat widget that connects to the same chatbot flows and agent inbox. Visitors get instant answers. You get leads captured automatically.
Hi! 👋 I'm your AI assistant. How can I help you today?
What's your return policy?
We offer 30-day hassle-free returns! Would you like me to start a return for a recent order?
You're just a prompt away from a lead.
Every channel, every conversation, every campaign — AI works behind the scenes to qualify leads, answer questions, and drive conversions automatically.
Your AI agent lives inside WhatsApp. It answers product questions, qualifies leads, books appointments — and hands off to a human only when needed.
DMs from followers get instant AI replies. Answer questions about products, pricing, and availability — turn every DM into a potential sale, 24/7.
An embeddable chat widget on your site powered by AI. Greet visitors, answer questions, capture leads — all before a human agent steps in.
Create Email, WhatsApp, and SMS campaigns with AI. It writes your copy, picks the best send time, and segments your audience automatically.
AI spots patterns humans miss. Identify your most engaged contacts, predict churn, and get actionable insights on campaign performance — no data science team needed.
Your always-on AI teammate. It monitors conversations, triggers follow-ups, escalates issues, and keeps your pipeline moving without manual effort.
MsgHub AI continuously analyzes your visitor behaviour and purchase data. It identifies high-intent visitors, dormant buyers, and at-risk customers — then acts on it.
AI scans analytics
Identifies frequent visitors who haven't purchased and past buyers going dormant
AI selects the template
Generates personalised offers: discount for the browser, "we miss you" for the dormant buyer
AI sends via the best channel
WhatsApp for high-open-rate contacts, Email for newsletters, SMS for urgency
Lead captured & pipeline updated
Replies are handled by the AI bot, qualified leads are routed to your team
AI INSIGHT
48 frequent visitors haven't purchased. Sending 15% off via WhatsApp…
AI ACTION
127 dormant buyers → "We miss you" email with personalised picks sent
AI RESULT
23 new leads captured today. 8 conversations auto-qualified → sales pipeline
Most chatbots repeat canned answers. MsgHub's AI reads your knowledge base, looks up real order data, understands context across channels, and resolves 80% of customer queries without a human ever getting involved.
Your customer asks "Where's my order?" and the bot doesn't say "Please contact support." It looks up the order in your system, finds the tracking info, and replies with the delivery ETA — in 2 seconds, at 3 AM, on WhatsApp, Instagram, or your website.
Upload your FAQs, policies, product docs. The AI answers from your data, not hallucinations.
Run on Claude, GPT-4, or Gemini. Switch models per flow or per tenant. No vendor lock-in.
Same bot logic on WhatsApp, Instagram, SMS, RCS, email, and web chat. Build once, deploy everywhere.
Hi, I ordered a pair of headphones 3 days ago. Order #7842. When will it arrive?
Customer · WhatsAppI found your order! Here's the latest:
Your headphones are out for delivery and should arrive by 4 PM today! Would you like me to send you a notification when it's delivered? 📦
Drag, drop, connect. Build complex automation sequences without writing a single line of code. The AI decision node analyzes customer context in real-time and picks the best action — which channel to use, what discount to offer, when to escalate to a human.
Cart abandoned, order shipped, new signup, webhook received, scheduled time, keyword detected
Send SMS/WhatsApp/RCS/Email, API call, AI response, assign agent, update contact, apply tag
If/else conditions, AI decisions, wait delays, random split (A/B testing), loop, go-to
When the AI can't resolve something — a billing dispute, a complex return, an angry customer — it doesn't just say "transferring you." It hands the full conversation history, customer profile, order data, and its own summary to the agent. Your agent picks up mid-conversation, fully briefed.
One queue for WhatsApp, Instagram, SMS, email, and web chat. No more switching between 5 tabs.
The AI suggests replies, surfaces relevant knowledge base articles, and auto-fills order details while the agent is typing.
Customer comes back 3 days later? The AI remembers the entire conversation, across every channel they used.
Customer charged twice for order #9103 ($47.50). Verified in Shopify — duplicate charge confirmed. Requesting refund. Sentiment: frustrated but polite.
"Hi Alex, I've confirmed the duplicate charge. I'm processing your refund of $47.50 right now..."
Tell the AI what you want. It builds the campaign, picks the channels, schedules the sequence — and executes it.
"Hey! You left items in your cart. Here's 10% off to complete your order — tap below!"
Rich email with cart items & images, personalised discount code, and one-click checkout link
"Your 10% off expires tonight. Complete your order before midnight — don't miss out!"
3-step chain · WhatsApp → personalised picks → Email coupon
3-step chain · AI picks top 500 → WhatsApp → SMS reminder
3-step chain · SMS OTP → WhatsApp welcome → Email guide
AI monitors exam results as they're entered. When a student scores below 40%, it instantly notifies parents via their preferred channel — with the subject, score, and a teacher meeting link.
"Notify parents on WhatsApp and SMS when their child scores below 40% in any subject"
Whether you're a fintech sending OTPs, an e-commerce brand recovering carts, or an agency reselling messaging — MsgHub is designed for your scale.
Works with Shopify, WooCommerce, and any platform via REST API + webhooks.
Your automation tool handles the logic. MsgHub handles the messaging. One API call sends SMS, WhatsApp, RCS, Email, or Instagram DM — with real delivery tracking back into your workflow.
You chose n8n because you value control, transparency, and clean design. MsgHub was built with the same philosophy.
Other tools need a separate integration for SMS, WhatsApp, Email, RCS. MsgHub sends all six channels from one API endpoint. One credential in n8n, one HTTP Request node — done.
MsgHub pushes delivered, read, failed, bounced events back to your n8n webhook trigger. Your workflow knows what happened — and can react to it.
You picked n8n because you own your data. MsgHub is the same — Docker Compose, your Postgres, your Redis. No middleman between your workflow and your messages.
A real n8n workflow: Shopify order → WhatsApp confirmation → SMS fallback if undelivered.
Add an HTTP Request node in n8n, point it at your MsgHub instance, and you're sending messages:
// n8n HTTP Request node config
Method: POST
URL: https://your-msghub.com/api/v1/messages/send
Headers: X-API-Key: your-api-key
Body (JSON):
{
"channel": "whatsapp",
"to": "{{ $json.phone }}",
"templateId": "order_confirmation",
"parameters": {
"name": "{{ $json.customer_name }}",
"orderId": "{{ $json.order_id }}"
}
}To receive delivery events back, add a Webhook Trigger node:
// MsgHub sends this to your n8n webhook
{
"event": "message.delivered",
"messageId": "msg_8f3k2...",
"channel": "whatsapp",
"status": "delivered",
"deliveredAt": "2026-04-04T10:32:00Z",
"contact": {
"phone": "+91...",
"name": "Priya Sharma"
}
}
// Now branch: delivered? read? failed?
// Your n8n workflow decides what's next.Most n8n users default to Twilio for messaging. Here's why teams are switching.
| Twilio + n8n | MsgHub + n8n | |
|---|---|---|
| Channels per integration | 1 per node (separate for SMS, WA, Email) | 6 channels, 1 API call |
| Hosting | SaaS only | Cloud-hosted or dedicated server |
| Delivery webhooks | Manual setup per channel | Built-in, all channels, HMAC signed |
| Contact management | None (just a send API) | Full CRM, segments, tags, consent |
| Cost model | Per-message markup | Bring your own vendor, zero markup |
| SMPP support | No | 1,000 TPS gateway |
| AI chatbot built-in | No | 28-node visual flow builder + AI |
If your tool can make an HTTP request, it can send messages through MsgHub.
n8n · Zapier · Make · Activepieces · Pipedream · Node-RED · Custom webhooks
Most growing businesses hit the same messaging wall. Here's what we hear every week.
HTTP APIs max out at 30-50 messages per second. By the time your OTP arrives, the customer has already left. You need telecom-grade SMPP doing 1,000 TPS.
One tool for SMS, another for WhatsApp, a third for email, a chatbot plugin, and a web widget. None of them share data. Your agents are copy-pasting between tabs.
You sent 50,000 SMS in a campaign but have zero delivery visibility. No per-contact, per-operator breakdown. You're flying blind and wasting budget.
MsgHub isn't a framework you assemble. It's a platform you configure and launch.
Plug in your SMS gateway, WhatsApp Business API, email provider, and any SMPP connection. Bring-your-own-vendor means zero markup from us.
Use the visual drag-and-drop builder to create chatbot flows, automation sequences, and campaign triggers. No code required, but the REST API is there when you need it.
Start sending campaigns, let the AI chatbot handle inbound, and watch real-time analytics. Your team manages everything from one unified dashboard.
Not just messaging. MsgHub is a complete communications platform with AI, automation, billing, security, and integrations built in.
22 node types. Visual drag-and-drop canvas. Powered by Claude, GPT-4, or Gemini. Handles 80% of conversations without a human.
Timeseries charts, channel breakdown, contact growth, RCS & WhatsApp funnels. Know what's working before the campaign ends.
Unlimited isolated accounts. Row-level security. Agency mode with parent-child structure. Your brand, your domain.
AES-256-GCM encryption, TLS 1.3, HMAC-signed webhooks, scoped API keys with IP allowlists, MFA, and full audit logs.
Native connectors for Zoho CRM, HubSpot, Odoo, Shopify, and Zapier. Sync contacts, trigger flows, and close the loop.
Razorpay-powered credit system, subscription plans, invoices, coupons, and usage aggregation. Monetize your tenants out of the box.
We're opening MsgHub to a limited number of businesses. Join the waitlist and be the first to replace five tools with one.
No spam. We'll only email you when early access is ready.
We'll reach out when early access opens. In the meantime, check out our WordPress plugin below.
We also have a WordPress plugin that brings the same unified inbox, AI chatbot, and WooCommerce automation directly into your WordPress admin. One-time purchase, no monthly fees.
Visit plugin.msghub.info